Returns & Exchanges

At All Diamond Painting, we want you to be completely satisfied with your purchase; if you are not happy with your order, you may return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tools, canvases, and diamond drills are included and unused.

• 3.
  Ship the Item

  Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our fulfillment center.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.